Question:
Does Lexent Metro Connect have a Network Operations Center (NOC)?
Answer:
Lexent Metro Connect provides 24/7 customer support and maintenance to our Fiber network. Our revolutionary fault tracking system is able to pinpoint trouble locations and proactively dispatch network technicians in minutes. Lexent Metro Connect’s network is supported end-to-end by its partner company, Hugh O’Kane Electric Co. Acting as one integrated team; Lexent Metro Connect and Hugh O’Kane Electric Co. provide the most reliable, experienced Fiber Network service team in the New York Metropolitan area.
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